Frequently Asked Questions
Browse the most frequently asked questions about our hotels. If you have a question that is not answered here, please contact us. We are looking forward to assisting you.
Spaces designed for travelers seeking freedom and flexibility
At IOH, we'd like to get to know you. When you become part of Fiesta Rewards, your trips take on a whole new meaning. Join the only frequent traveler program that understands exactly what you want in a vacation. Fiesta Rewards is available at all our destinations, through our website, app, the Fiesta Rewards line and Santander Fiesta Rewards.
Become part of Fiesta Rewards. Join here: https://www.fiestarewards.com/login